Reference

tokyo 77 Privacy Policy for Indonesia

The tokyo 77 Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

Indonesia scopeCookie choicesAccount accessWallet records
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tokyo 77 tokyo 77 Privacy Policy for Indonesia
CONTACT ROUTES

Privacy Help Beside Account Support

A clear contact route matters when you want to ask about the Privacy Policy, correct an account detail or understand a wallet record.

Account privacy request Use the account support path to ask what personal details we hold or to request a correction. Include your registered phone number and the specific field you want checked, so we can verify the account before making a change.
Wallet record question For DANA, OVO, GoPay or QRIS questions, send the payment reference and date shown on your receipt. We use that record to locate the status without requesting your wallet password or unrelated account content.
Cookie or access help If a privacy choice does not remain saved on mobile, tell us your browser and device path from login to the lobby. We can explain the session setting and help separate a cookie issue from an account-access issue.
SECURITY PRACTICE

How We Handle Your Account Data

We keep the Privacy Policy practical: each data type has a reason connected to account access, payment matching, security or support.

Account details

We collect the details needed to create and maintain your account, such as your phone number and verification responses. We use them to identify your account, confirm requested changes and connect support messages with the correct account record.

Payment references

A DANA, OVO, GoPay or QRIS transaction gives us a reference, amount and status signal for reconciliation. Bank transfer and virtual account records serve the same purpose. We do not ask for your wallet password as part of this check.

Device behaviour

When you move from mobile login to the lobby, we may record browser type, device signals, session time and approximate network details. These records help identify interrupted sessions and unusual access without treating your phone as public account data.

Cookies and sessions

Cookies can keep a session active, remember a language choice and help us understand whether a page loaded correctly. You can manage cookies through your browser settings; removing them may require another sign-in or clear a saved preference.

Retention and removal

We keep account, support and payment records for as long as needed for the stated service, security checks, disputes or applicable legal duties. When a record no longer has a valid purpose, we delete it or remove identifying links where practical.

Changes and requests

Ask us to access, correct or clarify personal data through the account support route. We may request phone verification before responding, protecting your record from an unauthorised change; where local law permits, we will explain any reason a request cannot be completed.

Privacy Policy Answers for tokyo 77

These Privacy Policy answers address the account, device and wallet questions we expect from people in Indonesia before they open an account. We keep each answer tied to a practical step, from phone verification to a QRIS receipt or a browser cookie choice. If your situation is not covered, use the account support path and include only the details needed to locate your request.

It covers account details, phone verification, device and browser signals, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. It also explains why we use those records, how long we retain them and how you can ask about them.

We collect the details needed for the account path, including your phone number and verification responses. We may also record sign-in time, browser type and device signals. We use these details to confirm access, identify unusual sessions and answer a request about your own account.

Yes. The Privacy Policy covers the payment reference and status needed to match a wallet action with your account. For DANA, OVO, GoPay and QRIS, we may use a receipt reference and date to investigate a pending status, but we do not need your wallet password.

Use the account support path and state whether you want access, correction or clarification. Add your registered phone number and the specific record involved. We may complete phone verification first, then explain the available action and any local-law reason that affects the request.

Cookies help keep your session connected, remember a language choice and show whether a page loaded correctly as you move from login to the lobby. You can remove or block them in your browser settings, although that may sign you out or clear a saved choice.

We retain each record for the period needed for account operation, security checks, payment matching, disputes or applicable legal duties. After that purpose ends, we delete the record or remove identifying links where practical. The period can differ between a support message and a payment receipt.

Yes. Use the account support route for a privacy concern, login record or wallet-status question. Describe the request clearly and include the relevant receipt reference only when needed. Access or eligibility depends on local law, and we will explain the available path where local law permits.

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